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06:35pm 13/12/2006
 
 
LocaKitty
There is something terribly wrong at the warehouse when it comes to freaking gift card purchases.

I really wish people would just either go to the store and buy the damn thing or order an e-card.

I got the angriest mofo this morning before my first break. I mean, rude to the damn core. I look up his gift card order and I'm the one who placed the replacement order. So, he still hadn't received it yet. Fine, I transfer him to supervisor's voice mail, not even dealing with this shit.

I get him before my 2nd break in the afternoon. Now he's mister "Hey, how's it going? Listen, I'm having a small issue."

HE DOESN'T FUCKING REMEMBER EVER TALKING TO ME.

His parting comment..."Thanks. You've been the most helpful person so far."

I'VE BEEN THE ONLY PERSON ASSHAT.

I wanted to kick small children. Fortunately for them, there were none around at the time.

grrrrrr


How was your day?
mood: busybusy
 
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(no subject)
 richardf8
 
02:43am 14/12/2006 (UTC)
 
 
Richardf8
How was my day?

Caller: My computer won't boot. The screen just flashes and then it goes into standby.

(This is classic behavior for a laptop that hasn't been getting power and has been running on batteries unbeknownst to the user. Usually this happens when something's funky with the docking station.)

Me: Have you reseated in the dock? (Often this will correct a bad connection)

Her: Yeah, three times.

Me: I'd remove it from the dock, and plug the power cable directly into it.

Her: well I've reseated it in the dock again and I'm still having the same problem.

Me: Well, please remove it from the dock, and plug the power cable directly into it.

Her: I don't think it's the dock, how can it be the dock?

Me: The power travels through the dock to get to the laptop, if the dock has a bad connection, power won't reach it. You've been running on battery, and its dead now. Please remove it from the dock, and plug the power cable directly into it.

Her: How can that be, I have a power light.

Me: Yes, the power is coming from the battery. Now, remove it from the dock, and plug the power cable directly into it.

Her: You still want me to do that?

Me: YES I STILL WANT YOU TO DO THAT. THAT'S WHY I TOLD YOU FOUR TIMES TO DO IT!!!! Yes, please remove it from the dock, and plug the power cable directly into it.

Her: Let me hookup my mouse too Hey! It made it past where it failed before! It booted completely. Do you think it'll work if I put it back in the dock?

Me: I doubt it. You can try. If it doesn't, call us back and we'll get someone out to look at it. Havanicedaybuhbye!
 
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(no subject)
 locakitty
 
02:52am 14/12/2006 (UTC)
 
 
LocaKitty
*hug*

I feel your pain.
 
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(no subject)
 delete_the_star
 
06:15am 14/12/2006 (UTC)
 
 
like slivers of lead inside your food...
Call center=hell.
 
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