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03:15pm 13/08/2008
 
 
LocaKitty
As I was telling Dr. Awesome last night, sometimes I hate being the boss. I don't know if I should disclaimer this or qualify it or whatever the term is, perhaps justify, but the thing is, I have no problem being the bad guy.

None.

Kids acting up? I'll be the mean one who tells them to go sit in the corner. I know they'll get over it.

Customer being a jerk to you? I'll tell him where to take it. He doesn't know who I am, it's cool.

But, I work with these people everyday. To some extent, the same holds true, no problem being the bad guy since I know that management is generally disliked. It's part of the beast of business. The level below is generally mistrustful or despises the level above. Case in point, there are days when I want to take everyone in the corporate office and throw them out the window. Or onto a metallic surface during a 120 degree day. you know, fairly torturous things.

Right. So, one of the policies in this company, that I disagree with, is no facial piercings. I really do not think that facial piercings take away from your ability to do your job. But, it's the policy. It's like Disney World's policy against facial hair. If you have a beard, goatee, mustache or any hair on your face, you will be asked to shave. Simple as that. That's the job. If you want it, you do it. If you don't want it, you don't do it. Welcome to capitalism. If you aren't gonna do the job, someone else will. Thank you, end of story, good bye.

My bosses have decided that they need to focus on things like uniforms and facial piercings to improve the company. Don't ask. Because of this, my supervisors, and myself, are being watched most of the time. Now, they can't see the piercings of people on the camera, but they can see hats, etc. If they come in, however, and see that people have piercings in their face, the supervisor is going to be written up/sent home and possibly terminated. On the one hand, I think the latter is a bit extreme, but if it's a constant problem I can understand. That person is not performing the most basic function of their position, to make sure that the shift goes smoothly and that everyone is performing within the boundaries of the rules.

I get all of that.

I still disagree with the policy. And because I disagreed with it, I was lax in enforcing it. I agreed with tucked in shirts, no nail polish, khakis/black colored bottoms, etc. Some of it is an appearance issue of neatness and some of it is basic health code.

My biggest problem has been with Z. She has a "dermal anchor", which is a transdermal implant and that can't be taken out whenever you feel like it. Unlike my nose ring of years past which I could take out whenever I wanted. As long as I had it back in within 8 hours, it would be fine. Sometimes it would hurt a little since it was starting to heal, but it's all good.

I have few other staff with piercings. One is a driver and she takes her rings out before she starts her shift. The other two are the twins. They both have eyebrow rings and one has a nose ring and the other has a labret (also known as a Mao, I LOVE wikipedia). Last night, I asked C to remove her nose ring. She responded that it was healing. Now, when I hired her and her sister (about six months ago) I noticed the facial piercings and I told them the policy and they agreed to it. Fine. I've had jobs in my past where I was unable to wear my nose ring, and I took it out. Simple as that.

I didn't believe the healing nonsense, so I told her that that was fine and all, but she needed to cover it in some way. She can get a plastic retainer, as far as I know they are not very expensive. She got pissed off and asked why another employee got to wear her piercings. Her piercing is not on her face, so it is of no concern to me. Not to mention, this employee offered to cover it up if necessary. I told her not to worry about the other employee's piercing, that wasn't her concern. I needed her to follow the rules because 1) those are the rules and 2) my supervisors' jobs are on the line and I also explained that I didn't agree with the policy but I had to enforce it because that's my job.

She made some other comment regarding the piercing and then proclaimed that she was going to go smoke. I told her instead she should just clock out and go home. I didn't need this. She did. She works tonight (in theory). We'll see if she shows up. Her sister worked this morning, I wonder what kind of conversations went on this morning between her and the supervisor.

It just bothers me. I understand asking why certain rules are the way they are. I welcome criticism of my management style and ways to improve upon my job and making sure that their job is also improved. I don't mean, "You are a meanie head" type criticism, I mean, "Hey, manager, perhaps if we moved this over here things would be more streamlined and perhaps more efficient." or, "Hey, manager, maybe if we had someone on these two days who only do x, y or z perhaps we can improve blah blah blah" or "hey, manager, I think blah blah blah" Constructive criticism. I welcome questions about why things are done a certain way. I think that this helps a growth amongst everyone.

Maybe I'm naive.

Anyways, but, as a boss, if I'm telling you that you need to do something. Then do it. As long as I am not asking you to do anything illegal, immoral, or weird, but within reasons of your job description, then you should just do it. Otherwise, look for another job. Simple as that. So, what's pretty much going to happen is this. Each and every day that these two work will result in their either taking the shit out of their face or they go home. Simple as that. It's firing by passive aggressiveness. I got rid of Dwayne that way, I can get rid of anyone that way.

There is a small amount of feeling bad about this because they both do a good job, but seriously, I don't need this shit right now. I'm already burned out. I don't want to have to deal with a couple of 23 year olds who think that having these piercings makes them completely unique individuals and that they should be able to express themselves in that way. Not while you are at work. Sorry. I don't get to express myself anymore since I have to wear a uniform, guess what, neither do you.

Bleh.
mood: apatheticapathetic
 
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(no subject)
 delete_the_star
 
11:45pm 13/08/2008 (UTC)
 
 
like slivers of lead inside your food...
Management is just glorified babysitting. I only lasted a year before I decided that I was not the kind of person who should be placed in charge of a what boils down to a crew of children that need constant direction. I'm scared that these are the people who are this nation's future you know? KIDS THESE DAYS!!!1 Hah. Work ethic seems to be a thing of the past, save a few dedicated, motivated people. I feel for ya girl. Next time I see you I'll buy you a beer.
 
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(no subject)
 locakitty
 
11:52pm 13/08/2008 (UTC)
 
 
LocaKitty
Yes. I have said a few times that I have 15 children. Some of whom are older than myself. Amazing the whole needing to babysit thing.

I have decided that I really need to not be in a customer service job in my next career choice.
 
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(no subject)
 dangerouslysane
 
11:52pm 13/08/2008 (UTC)
 
 
The Slitherdeedee
I sympathize with your position (even though I'm not management). You've always seemed to be reasonable, and that rule is not a good one. As far as the employee with the transdermal implant goes, there's a legitimate medical reason for it to remain in place, from the sound of it, and that's not the same as ornamentation, which most facial piercings are.

When it comes to the employees who can't see their ways clear to remove their nose rings or eyebrow rings or labrets for their shifts--they can make their own choices. They know what the policy is for the company. It's a pain in the ass, but you are not going to risk your job just so that they can keep these things in while they're at work.

Let them consider it a learning experience.

Ouch!
 
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(no subject)
 locakitty
 
11:53pm 13/08/2008 (UTC)
 
 
LocaKitty
oh, her implant is for ornamentation, i just included the link so that it was better explained as to how it can't be removed like a normal nose/lip/eyebrow ring.

totally her choice to have that thing put in. and it looks really silly, too.

then again, i don't get the whole random facial piercings. :)
 
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"Everything works if you let it"
 dangerouslysane
 
12:26am 14/08/2008 (UTC)
 
 
The Slitherdeedee
It is? I guess I was picturing a night brace, which people who have orthodonture sometimes have to wear during the day as well. Or something that had to be in place for a certain period after some procedure had been done, but would be temporary.

My d'oh!

I just barely get facial piercings. Most people who look pretty with them would look pretty even if they hadn't had them done in the first place.
But it's an aesthetic thing--I have pierced ears, the most conventional style--1 hole in each ear.

What I have hardly even counts, since it's just in the ear lobes.

Perhaps the employees who can't bring themselves to comply with the policy should consider getting jobs at places where facial piercings are okay with corporate-like not in a restaurant, although some restaurants probably have a different policy.

When I worked at Pearl Arts & Crafts supply (not a restaurant), there were plenty of employees who had unconventional style. I don't know if there's a location in your area, or if they're still cool about it, but it's a thought.





Edited at 2008-08-14 12:33 am (UTC)
 
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(no subject)
 locakitty
 
12:34am 14/08/2008 (UTC)
 
 
LocaKitty
Yeah, that's one of the things that I suggest to people. I know that there are quite a few food service/call center/so called "low skill" jobs out there that don't care if you have a face full of metal.

When I worked in radio, I was the weirdo. I only had one piercing and no tattoos.

:)
 
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(no subject)
 dangerouslysane
 
12:48am 14/08/2008 (UTC)
 
 
The Slitherdeedee
Well, I still haven't gotten any tattoos. Used to be that people who had tattoos were considered different. But in the last 20 years or so, it seems that so many people have gotten them that the ones who haven't gotten inked really are the weirdos now!

A few years ago, I saw a story about extreme piercings and body art that featured a guy who had had ball bearings implanted subcutaneously.

Wonder how that's working out for him?

:)
 
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(no subject)
 locakitty
 
12:57am 14/08/2008 (UTC)
 
 
LocaKitty
or that guy who now looks like a tiger? or the one that looks like a lizard?

i think they are working for citi as collections agents.

just kidding! :)
 
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(no subject)
 dangerouslysane
 
01:10am 14/08/2008 (UTC)
 
 
The Slitherdeedee
Well, it's possible that, as more and more people get fancy with their body art, it'll be harder to find employees who don't have it, and corporate overlords will have to find something else to pick on!

:0
 
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(no subject)
 rushomancy
 
02:42pm 14/08/2008 (UTC)
 
 
Nihil Obstat
I hate when management makes up rules that make it harder for you to do your job. Disneyland can get away with the "no facial hair" thing because they offer incredible pay and benefits. Even given that the economy is shit, when you're working a pizza place it is very difficult to get and retain qualified staff (and frankly, given gas prices these days, who the fuck wants to do pizza delivery?). When you manage to get someone who is actually good at their job and then have to fire them or have them quit because they have a damn nose ring, well, I can understand the public relations aspects of having a metalface show up with your pizza, but at the same time there's some serious lost productivity involved there.
 
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